Q: What exactly does website migration imply and what does it entail?
A: The website migration service offered by elktis is completely free of charge and consists of moving all your web files, databases and e–mails from your present web hosting provider to your brand–new hosting account with us. We will also edit all the settings required for your websites to be fully functional on our innovative cloud hosting platform.Our techs are fully capable of transferring any type of web site. With years of work experience in this field, they are experts in the specificities of our web hosting platform, our Control Panel as well as all other well–known Control Panels. For them, moving a custom–built application with a lot of custom libraries is as easy as transferring a plain WordPress–based blog.
Q: How long will the web site migration process take?
A: We strive to implement all website migrations ASAP. Nonetheless, we don’t have a set time frame for website migrations. There are various facets that you have to consider – the sheer size of your web site and the workload of our web site migration staff, etc. We constantly strive to implement each migration in less than 48 hours. With less sizeable web sites, our staff typically manages to finish within 24 hours.
Q: What data will I be asked to give to your Website Migration Department?
A: Yep. We will need the name of the web site that you’d like us to move. We’ll also require a means to log in to your old web hosting account so that we can get the content pertaining to your site.
Q: The login details for my hosting account are delicate. How can I trust you?
Q: Will there be any outage for my website?
A: While we move your site, it will be available both in your hosting account with us and in your account with your former hosting provider. As soon as the transfer is done, we’ll make certain that everything is functioning correctly and that the integrity of your web content is not compromised before notifying you that the migration is complete. After that, we’ll tell you how to move the domain over to your web hosting account with us and how to change the DNS records.
Q: Will my old hosting provider have to do anything?
A: While we migrate your content, your hosting provider will not be aware of the transfer at all. We won’t contact them in any way.
Q: Does it make a difference what platform my current provider is using?
A: We can migrate your site from any web hosting provider or any Linux–powered web hosting platform given that we can gain access to the Control Panel and there’s FTP access available.The only websites that we can’t migrate are those based on closed–source software apps like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.