Live Chat Support in Shared Web Hosting
As we believe that a great number of issues are usually resolved when you talk to a live person, we provide a live chat service for all of our prospective and active customers. Our chat is available every single day and our customer care representatives will help you with a number of questions and problems. If you aren't our customer yet, you'll be able to find out more about our shared web hosting packages and the website hosting platform in general so as to make sure that your sites will operate efficiently on our servers. In case you already have an account and you've got some questions or you encounter any kind of issues with any of our solutions, you'll be able to get in touch with us through our live chat and we will provide the necessary details or help you troubleshoot the issue. You will have to open a trouble ticket for certain problems which need longer time or the assistance of a sysadmin, but for numerous standard problems you can get help on the spot.
Live Chat Support in Semi-dedicated Servers
The live chat support service that we supply is online every single day, even on holidays and weekends. It's the best way to learn more information about our semi-dedicated plans if you do not have an account yet or to have an issue resolved in case you're a customer and our customer care representatives will assist you promptly regardless of the time of the day you join our chat. If you're hestitating which plan is more suitable for your websites, in case you need a piece of advice whether you need a particular upgrade and how to order it or if you experience problems installing an e-mail account on your computer, you are able to contact us and we'll supply you with the needed details without delay. Our live chat is accessible even after our phone lines are off for the day, which means that if you have an account here, you can be certain that you'll always benefit from quick assistance with any question or issue that shows up.