When your web hosting supplier offers live chat support, you will be able to speak with a representative in real-time and find out helpful info or get an issue resolved in a timely manner. The basic advantage of using chat as an alternative to calling to consult with a live person is that you will need just a computer with access to the world wide web, which means that you won't pay any fees in case you're in a different state or country. Furthermore, it'll be a lot quicker to copy and paste information like domain names, usernames or error messages i.e. details that are sometimes hard to share with the other party on the phone. The real-time chat is also a much quicker approach to contact your hosting supplier's support crew as compared to using a ticketing system. What's more, if some issue needs some more time to be dealt with, you'll be able to do something different while you wait for guidance on the live chat, so you will not waste time - something that is impossible when you are on the phone.

Live Chat Support in Shared Web Hosting

As we believe that a great number of issues are usually resolved when you talk to a live person, we provide a live chat service for all of our prospective and active customers. Our chat is available every single day and our customer care representatives will help you with a number of questions and problems. If you aren't our customer yet, you'll be able to find out more about our shared web hosting packages and the website hosting platform in general so as to make sure that your sites will operate efficiently on our servers. In case you already have an account and you've got some questions or you encounter any kind of issues with any of our solutions, you'll be able to get in touch with us through our live chat and we will provide the necessary details or help you troubleshoot the issue. You will have to open a trouble ticket for certain problems which need longer time or the assistance of a sysadmin, but for numerous standard problems you can get help on the spot.

Live Chat Support in Semi-dedicated Servers

The live chat support service that we supply is online every single day, even on holidays and weekends. It's the best way to learn more information about our semi-dedicated plans if you do not have an account yet or to have an issue resolved in case you're a customer and our customer care representatives will assist you promptly regardless of the time of the day you join our chat. If you're hestitating which plan is more suitable for your websites, in case you need a piece of advice whether you need a particular upgrade and how to order it or if you experience problems installing an e-mail account on your computer, you are able to contact us and we'll supply you with the needed details without delay. Our live chat is accessible even after our phone lines are off for the day, which means that if you have an account here, you can be certain that you'll always benefit from quick assistance with any question or issue that shows up.