Service Uptime Guarantee in Shared Web Hosting
All our shared web hosting plans include a 99.9% service uptime warranty. We're able to reach that goal by using a revolutionary cloud hosting platform where each service (files, e-mails, databases, etc.) has its own set of machines. We don't run everything on one server as most companies do, so we have virtually eliminated the downtime of any service and even in peak times we can balance the load between web servers for the greatest achievable performance of your sites. If one web server fails, the other ones within the cluster will take over to guarantee the uninterrupted work of the Internet sites. To protect yourself from infrastructural problems, our server facilities use highly effective diesel backup generators and several independent Internet providers as to make sure that site visitors will be able to reach your websites no matter what. We also have a team of expert administrators keeping track of the web servers 24/7/365.
Service Uptime Guarantee in Semi-dedicated Servers
When you purchase a semi-dedicated server solution through our company, you are going to enjoy a guaranteed 99.9% uptime. Your account is going to be created on a hi-tech cloud web hosting platform with a load-balancing system that basically gets rid of any kind of downtime. The files, emails, stats and databases are all addressed by their own clusters of web servers, so even when there is a problem with one machine, your websites will not be affected in the slightest. This enables us to offer you a way more stable hosting service compared to companies that run everything on one web server where a problem with a single service can take the entire server down. To prevent infrastructure troubles, our data centers work with various Internet providers and powerful diesel generators, so whatever happens, the machines will keep functioning without any disturbances and your Internet sites will remain up and running. Any software troubles will be addressed at once by our knowledgeable team of administrators that monitor all web servers 24/7.
Service Uptime Guarantee in VPS Servers
All of our Virtual Private Server packages come with a 99.9% uptime warranty. The stability and availability of the service is guaranteed by a number of Internet providers and diesel-powered backup generators. In addition, we employ new hardware for the physical servers in which the VPS accounts are set up to prevent any probability of hardware dysfunction and each part has been tested substantially. The security of your info is guaranteed through enterprise-level hard drives working in RAID and the uptime warranty time includes all repairs and maintenance procedures, so your web sites will be working basically without any interruptions. Our experienced professionals will resolve immediately any software issue which may appear, so even if there's an issue with another VPS server account on the physical web server, your VPS shall not be affected. The hosting server uptime is listed on our website and not concealed in our Terms of Service because we can keep our promise and provide you with a very dependable hosting service.
Service Uptime Guarantee in Dedicated Servers
While we can't control what you do with your dedicated server, what offline software or script-driven applications you install on it or how frequently you restart it, we can ensure that it'll be accessible at least 99.9% of the time. Your server will be positioned in our state-of-the-art facility in downtown Chicago and its uptime and availability is going to be guaranteed by powerful diesel backup generators and a number of Internet providers, so no power outages or other infrastructural challenges shall affect the proper operation of your internet sites at any time. Our professional crew of system administrators will ensure that if your server stops for some reason, it's going to be restarted immediately. In order to avoid any possibility of failures, we're going to give you a web server with new and diligently tested hardware components to ensure that your sites will be up and running no matter what.