Lots of people who begin using their 1st web hosting account, or switch companies, normally have enquiries with regards to how certain tasks are accomplished or confront difficulties when setting up different things like e-mails, website settings, etc. This is the reason why, some web hosting providers have prepared documentation with the most frequently asked questions and issues in order to help their customers get information quickly and easily. Consequently, the client support staff representatives can focus on real problems that particular clients may be facing, because the solution for the minor things will already be available on the web and clients can cope with them without contacting the customer support staff. Having elaborate documentation is pretty important, especially for new users without any prior experience, as the hosting service entails a huge amount of features and lots of individuals can get confused about what action to take. A good knowledge base can both help you carry out the procedures that you wish and acquaint yourself with how the web hosting service works in general.

Extensive Online Documentation in Shared Web Hosting

If you order a shared web hosting account through our company, you’ll receive access to our comprehensive online documentation where you will find information about practically everything connected to our web hosting plans. The topics vary from how to create an email account on your hand phone, to how to do different things using an .htaccess config file. The articles themselves are written in an easy-to-comprehend manner and feature elaborate guides on how to accomplish a certain operation in your Hepsia hosting Control Panel. You can also find info that’s not related directly to Hepsia, for instance one that concerns apps on your desktop PC. The entire collection of articles will be located in the Control Panel’s Help section, but those that are dedicated to a specific Control Panel section can be accessed on the spot. Since we have encompassed as many topics as possible, you will be able to discover de facto everything related to your account.

Extensive Online Documentation in Semi-dedicated Servers

We’ve compiled an elaborate online knowledge base for all our current and future customers, so in case you purchase a semi-dedicated server account from our company, you’ll be able to find any info that you’re searching for at any moment. We have loads of educational help articles, which will help you understand better what is going on in your semi-dedicated server account – "What is PHP?" and "What are file permissions?" are only two instances. Our how-to tutorials will help you do anything you wish – uncompress an archive, import a database, redirect a domain name, etc. Also, we’ve also got troubleshooting instructions, which will permit you to discover what spurs a particular problem and the likely solutions for it. If you’re unable to send e-mail messages or your domain opens a 500 Internal Server Error message, for instance, you can resort to our knowledge base and solve the issue straight away. You can access the articles through any section of the Control Panel, as well as through the all-encompassing Help section.