Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our user assistance staff is educated to instantly care for all our shared web hosting plans customers’ concerns and advise requests. Via our ticket system, it’s possible to submit your question and a support staff fellow member will most likely get back to you within maximum 60 minutes. In fact, practice shows that the regular solution period is 20 minutes.

  • Top quality support service

  • A Top–quality Support Service

  • Our help support service is offered by a crew of knowledgeable specialists who are able to answer your query in a timely manner. You can easily get in touch with the support crew by opening a help and support ticket from your Web Site Control Panel or by sending us an e–mail. On business days, you can also contact us on the telephone or make use of the online chatting solution.

  • Intuitive help center

  • An Intuitive Help Section

  • Our Control Panel supplies a wide–ranging know–how base which is built–into all sections. In each section, you will find a Help press button that will load for you a variety of step–by–step courses on how to employ a specific function or carry out a certain action. Furthermore, we have produced course video clips so you’re able to get a better idea of the Control Panel’s interface.